Shipping, Return, Refund & Cancellation Policy

Shipping Timelines

Standard delivery orders are processed and shipped within seven to fourteen business days. Express delivery orders are prioritized and typically arrive within five to seven business days. Delivery times may vary depending on your location and local customs procedures for international orders.

Returns & Damaged Products

We stand behind the quality of our jewelry. If you receive a product that is damaged or incorrect, we welcome your return. Please contact us within seven days of receipt with photographs of the item and your order details to initiate the return process.

Refunds

Approved returns are refunded in the form of store credit, which provides you with the flexibility to select another piece from our collection. Store credit notifications and instructions will be sent to you via WhatsApp for your convenience.

Order Cancellations

Orders cannot be cancelled once they have been placed. If you wish to return an item after receipt, please refer to our returns process outlined above. We recommend reviewing your order carefully before completing your purchase.